Frequently Asked Questions
Can’t find your answer? Send a message and we’ll help.
How do I order a cake?
Fill in the cake order form, or message Jay's Cakes on Instagram or Facebook. Your order is booked once Jay's Cakes confirms it with you.
How much notice do you need?
Please give at least 2 weeks’ notice on all custom orders. The earlier you get in touch, the better.
Which days can I order for?
Jay’s Cakes is taking Friday to Sunday orders only.
What do you make?
Custom cakes, cupcakes, cookies and more, for birthdays, baby showers, weddings and other special events. Take a look at the cake gallery for ideas.
How much does a cake cost?
Every cake is quoted individually because the price depends on the size and design. Send your ideas through the order form and you’ll get a quote. Custom cakes start from $45 for a 6″ cake; see starting prices. Sample
Can you recreate a design I’ve seen?
Share your inspiration photos when you order and Jay’s Cakes will talk through how to make it work for your celebration.
Do you offer delivery?
Pickup is by appointment on your order day. Local delivery may be available within about 15 miles for an extra fee; ask when you order. Sample
Can you cater for allergies or dietary needs?
Our kitchen handles wheat, eggs, dairy, soy and nuts, so we can’t guarantee any cake is allergen-free. Sample Please always mention allergies when you order.
How do I pay, and is there a deposit?
A 50% non-refundable deposit secures your date, with the balance due 3 days before pickup. We accept Cash App, Zelle and cash. Sample
Still have a question?
Message Jay's Cakes on Instagram or Facebook, or send your order request through the form.